Shipping and Delivery Policy
Thank you for shopping at www.Proteinhubnutrition.com
We strive to process all orders within 24-48 hours of receiving them when you place an order. Once your order has been placed, you will receive a confirmation message with a tracking number so that you can track your package.
We offer several shipping options which are trustworthy. The cost and estimated delivery times for each shipping option will be displayed during the checkout process.
Our shipping rates are based on the weight and destination of your order. You can estimate your shipping costs by adding the items to your cart and entering your shipping address. You can also apply coupons to save the delivery charges.
Delivery times will vary based on our courier partners and the destination of your order. Standard shipping typically takes minimum 4-6 business days within India, while expedited shipping can take 1-2 business days. Shipping times will vary based on the destination.
If you experience any issues with your delivery, such as a lost or damaged package, please contact us immediately so that we can assist you in resolving the issue.
if you’re in a place where delivery is restricted or there’s no nearby courier service at you place we request you to cooperate with us by contacting us.
We partner with trusted shipping carriers to ensure that your order is delivered safely and on time.
We may offer free shipping on certain orders, promotions, or during special events. The eligibility for free shipping will be displayed during the checkout process.
While we strive to process and ship all orders as quickly as possible, there may be occasional delays due to unforeseen circumstances such as Covid, weather events, carrier delays, or order volume. We will do our best to keep you informed of any delays and to get your order to you as soon as possible.
Once your order has been shipped, we will send you a shipping confirmation email that includes your tracking number and a link to track your package.
Depending on the value of your order or at our discretion, we may require a signature confirmation upon delivery to ensure that your package is received by the intended recipient.
If you are placing an international order, please be aware that your package may be subject to customs fees, taxes, or other charges imposed by the destination country. We are not responsible for these additional fees and cannot predict or control them.
Please ensure that you provide accurate and complete shipping information when placing your order. We are not responsible for packages that are undeliverable or delayed due to incorrect or incomplete shipping information.
If you wish to ship items to multiple addresses, please place separate orders for each shipping address. you can also contact us for help.
It is your responsibility to ensure that someone is available to accept delivery of your package. If no one is available to accept the package, the carrier may leave a notice or attempt to redeliver the package at a later time.
There is no return and refund policy. If there’s any issue with product, Kindly send the unboxing video which you made during opening the package. We’ll try our best to provide you the great service without any inconvenience.
If you need to make changes to or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been processed and shipped, we may not be able to make changes or cancel the order.
In the event of a delivery dispute, such as a package being marked as delivered but not received, please contact us as soon as possible. We will work with the carrier to investigate the issue and resolve it as quickly as possible.
If your package is delayed or lost in transit, please contact us as soon as possible. We will work with the carrier to locate your package.
Make sure to click a photo and make a video when you received the order. We request you to make a video while opening the box and also to check the seals so that if any damage caused or any product related issues you face we will cooperate with you.
We are not responsible for delays or failures in delivery caused by circumstances beyond our control, such as acts of nature, acts of government, labor disputes, or other unforeseeable events but still we’ll try our best to cooperate.
Thank you
Contact us – 7878139871 (10:00 am to 09:00 pm)